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10-05-2020 10:08 AM
Hi. After waiting for a Miui upgrade for over a year Vodafone has rolled one out today. I've done the upgrade and I am unable to enable my SIM card and hence unable to make calls. Any ideas? TIA
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13-05-2020 01:54 PM
Hi everyone, thanks so much for flagging and rest assured this is something we've been working on with the manufacturer to get you all connected to what you love again.
To keep you all updated, Xiaomi have advised that a patch is going through final testing through their side and we're looking to verify this from our side today.
All going well, this patch should be with you over the next few days, by next week at the very latest.
Please don't try any troubleshooting steps such as a factory reset or arranging a repair of the phone as once the software is out, this will resolve things for you.
Once we have confirmation that the fix is working and when it can be released, we'll let you know ASAP here.
14-05-2020 09:35 PM
Does that wipe everything saved to your phone?
14-05-2020 09:36 PM
Yes, but I backed everything up to google and xiaomi cloud account and my phone is as normal now
14-05-2020 09:37 PM
Yup, wipes the phone clean.
14-05-2020 09:37 PM
It does, please make sure everything is backed up before you do it
14-05-2020 10:11 PM
Not working for me either! I have already done one time-consuming and pointless factory reset this week - I am not about to do another
14-05-2020 10:13 PM
I felt like you do a few hours ago, but I did the factory reset (10 minutes) and voila it all works as normal now
14-05-2020 10:20 PM
Dont factory reset without trying this first
SETTINGS / SIM CARD and mobile networks / Access Point Names
Then hit the reset button
This worked for me
14-05-2020 10:23 PM
Unbelievable they can get it so wrong twice !!! same scenario here no signal everything greyed out on settings and no network detected I'm loathe to factory reset but looks like my only option Good Luck Everyone Keep Safe .
14-05-2020 10:28 PM
I was going to call bu*ls*it but factory reset worked for me. All working so far !
14-05-2020 10:34 PM