Mi 9 Miui 11 upgrade Sim problem

[nickhyatt19]

The sim problem has been solved but now voicemail is in another language, mine is so many others probably are too 

[smithkv]

That's an easy one to sort out. Select 121 as the area. If you look back in the history of this thread you'll see how to do it. Hope that helps. 

[smithkv]

Although my phone is working has anyone still not had contact with compensation or a replacement handset? 

I was told I would get a call at 16:00 then at 16:30 after no call I was told I may get an email. Still nothing yet. 🙄 

[Bob47]

I still haven't received my email either but had a call last week from higher management they said I'd get 40 quid credit plus that they'd credit my account for hassle regard down time and loss o service 

[robbiesavage]

Well, after nearly two weeks of not working, I asked  them to terminate  the contract. They did  so that day. New phone arrived last night, paying less than  before  for a much better contract. Just glad its it's happened now while  I hardly  leave the house.

[Rednose66]

Anybody else having residual issues? Last night I realised my APN's had disappeared and I couldn't re-enter them. I when I try to enter then manually I get an error message in trying to save.  My phone can still make calls but no data.

[winks]

No all sorted, phone works like a dream, I went from MI 10-14 to MI11-06 with no problems. I put off 'upgrading' but was forced into it by other services not working with the old firmware.

Battery life is same as it was with charge every couple of days 

[Soulie71]

Mine still not working. Been passed to and from Vodafone and Xiaomi. Won't let me terminate contract. No new handset. What is it 4-5 weeks now 😠

[hrym]

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@Rednose66 wrote:

Anybody else having residual issues? Last night I realised my APN's had disappeared and I couldn't re-enter them. I when I try to enter then manually I get an error message in trying to save.  My phone can still make calls but no data.

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Have you tried texting WEB to 40127?   That should get the APNs sent to your device.   Alternatively, removing and replacing your SIM may prompt it as well.

[Rednose66]

Hi the thanks for your reply. I did. They came and still nothing in my list of access points. Looks like this may be another factory reset on the way.

[robbiesavage]

Email the CEO as suggested earlier. Once their exec. team have the complaint they will sort it. You may have a Xiaomi phone, but its Vodafone who you have a contract with and they supplied the hardware. They must solve it. Make the point and I'm confident they'll release you from your contract. 

[Soulie71]

Cheers gunna try that. Hopefully it'll be sorted. It's doing my head in now 

[MarkD]

Hi @Soulie71 

Have you tried the following: 

1. Select Settings / SIM Card
2. Select Mobile Networks / Access Point Names
3. Then press Reset

Let us know how you get on 🙂

[Carlys101]

Has anyone got the update through for miui 12? Lol... Don't want to go through all this again with 12!! 

[winks]

No - I'm holding off and will be watching the chat rooms .....surely they won't make the same mistake again but then again we did have WW2!

[winks]

Just out of interest I did update to V12 - no problem works just fine with all my settings such as ringtones still in place. Apart from the Control Centre not a lot seems to have changed.

[Carlys101]

My phone automatically updated to miui 12 overnight whilst I was asleep. Glad to report no problems at all and enjoying the new update! 

[Rednose66]

I will probably give MIUI 12 a go - it doesnt seem available for my handset yet - when it comes out but my confidence in Vodafone is gone. 11 months and I will take my money elsewhere. I have an unreliable phone now that occasionally looses access point settings and has terrible battery life. Thanks Vodafone. Never again.