Mobile tethering, connect to laptop no internet

[Dagger22]

Hi 

I'm having so much trouble trying to connect my laptop to the internet via mobile hotspot / tethering.

I can connect the mobile to the laptop and it recognises everything, but when I go to the browser it can't connect.

I've tried everything, so am at a loss.

Does anyone think that Vodafone are blocking me from doing this ?

Thanks

[Dagger22]

Hi 

I've been doing that all day , they think it the mobile itself, and suggest I go to a Vodafone store for someone to take a look at it 

Thanks

[Mark]

It does sound like there could be a fault with the phone @Dagger22. Our instore team will be able to have a look at this, see if they're able to create a hotspot and if not let you know what steps we can do to help with this. To help locate your nearest store, check out our online store finder.

[BandOfBrothers]

Ok @Dagger22 

Do please have a word with customer services so they can check your account.