No signal whilst roaming abroad

[rambo007]

I was wondering whether anyone has a fix for this.

I am currently in Austria (From the UK). Up until today everything has been ok but this morning I have woken up with zero phone signal and mobile internet.

I have purchased an 8 day roaming pass and I’m only on day 3.

Anyone had similar issues?

[Cynric]

It could be a fault on the local network.

[Gemma]

Hi @rambo007 - thanks for reaching out. I hope your signal is back now. If it isn't, we can double check your account from our side and check the status of your number on the network. For us to do this, we'd just need some details from you. If you still need help, then please message us on Social Media. 

[mike533]

If you're facing issues with no phone signal or mobile internet while in Austria, try restarting your phone, manually selecting a network, and checking that data roaming is enabled. You should also verify if roaming services are activated by your provider. If the problem persists, remove and reinsert your SIM card, or contact customer support for assistance. These steps have helped others resolve similar issues while roaming.