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Hi, im trying to utilize my unlimited max plan for the use of hotspot on my ps4. (Due to home broadband beein down). Is there any way round the fact that the nat type is strict and set to type 3 i tried many things and yet to find a solution. I tried with my mums phone who is in three and with the same phone hotspot works perfectly fine with open NAT and type 2 on ps4 settings. Is there anything that can be done done as it seems a big issue not to be able to connect on online games with friends
Sorry for any confusion @Rejwan98, we're looking into the issues that people have had with strict NAT types at the moment; since our new Unlimited Plans and Gigacube.
We understand how frustrating it must be to have all of that data and not be able to connect properly. We don't have an update at the moment, but you can keep an eye out here on the Vodafone Community Forum for more news.
Can Vodafone let us know if this is being worked on and if so how long until a fix? I am a new and very fraustrated gigacube customer also unable to use PSN due to strict NAT settings.
Hello, I'm looking for an update on NAT type issues? I've been doing research on this and understand that the Private IP address is the main issue. Private IP address should only be used for business. How do we connect with a public IP address on a consumer product?
Thank you for your help in advance.
They won't give you one until they sort IPV6 out. They use CGNAT which was basically an emergency measure a lot of isp's used to stop running out of IPV4 address. But they have themselves to blame for years of dragging their feet on IPV6 rollout and now we all have to suffer for that.
That is unfortunately the fact.. I was sold a new contract earlier this month on the basis that I could play online but guess what? Private IP address (used originally for enterprise) and I'm stuck on NAT type 3 unable to play online.. meanwhile Vodafone provide public IP address to business customer (go figure..) and as you said we're all paying the price for it!! I think I'm done with VODAFONE!
Agreed, i dont get why networks such as three are able to do it, even for ps4 allowing a NAT TYPE 2 with open nat in some cases for most games
That's really shocking to think it's technically possible but it's purposely being restricted for commercial purposes. So I guess when they say they are lookjng into it the they are most likely consulting with finance as opposed to network and engineering teams. Makes sense now as to why there are threads going back to 2017 on this. Took less time to crack the enigma than the time apparently taking to "look into" this problem.
Can we have an update please Vodafone on how much longing this is going to be looked into? Starting to think I will see Nuclear Fusion being solved before this.
Is there is VPN you would suggest, I tried using Nord VPN and configured it on the Gigacube and still got NAT type 3 on the ps4.
Have the team your waiting on given you any information at all on what they are trying to do?
Hi @Philbabba we do currently have a team investigating this and are collating examples of the strict NAT types that customers are receiving, if possible could you provide a screenshot of the NAT type being received, along with the type of device being used and I will make sure this is passed to the relevant team who are investigating.