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Android

PS4 Nat Type Issues

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3: Seeker

Hi, im trying to utilize my unlimited max plan for the use of hotspot on my ps4. (Due to home broadband beein down). Is there any way round the fact that the nat type is strict and set to type 3 i tried many things and yet to find a solution. I tried with my mums phone who is in three and with the same phone hotspot works perfectly fine with open NAT and type 2 on ps4 settings. Is there anything that can be done done as it seems a big issue not to be able to connect on online games with friends

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13 REPLIES 13
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Moderator

While we wouldn't be able to make any changes to your account to enable NAT 1 or 2 (as this is a restriction put in place by Playstation), a static IP may help you to connect @Rejwan98

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3: Seeker

How would i enable static IP?

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Administrator
Administrator

Sorry for any confusion @Rejwan98, we're looking into the issues that people have had with strict NAT types at the moment; since our new Unlimited Plans and Gigacube.

We understand how frustrating it must be to have all of that data and not be able to connect properly. We don't have an update at the moment, but you can keep an eye out here on the Vodafone Community Forum for more news. 

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4: Newbie

Can Vodafone let us know if this is being worked on and if so how long until a fix? I am a new and very fraustrated gigacube customer also unable to use PSN due to strict NAT settings.

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Moderator

Hi @Ash194, we have reported this issue, at the moment we do not have a timescale on this. We will share any new information or fixes here on the forum. I apologise we can not help further with this at the moment and appreciate your patience.

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3: Seeker

Hello, I'm looking for an update on NAT type issues? I've been doing research on this and understand that the Private IP address is the main issue. Private IP address should only be used for business. How do we connect with a public IP address on a consumer product?

 

Thank you for your help in advance. :Thumbs_Up::Game_Control:

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4: Newbie

They won't give you one until they sort IPV6 out. They use CGNAT which was basically an emergency measure a lot of isp's used to stop running out of IPV4 address. But they have themselves to blame for years of dragging their feet on IPV6 rollout and now we all have to suffer for that.

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3: Seeker

That is unfortunately the fact.. I was sold a new contract earlier this month on the basis that I could play online but guess what? Private IP address (used originally for enterprise) and I'm stuck on NAT type 3 unable to play online.. meanwhile Vodafone provide public IP address to business customer (go figure..) and as you said we're all paying the price for it!! I think I'm done with VODAFONE!

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3: Seeker

Agreed, i dont get why networks such as three are able to do it, even for ps4 allowing a NAT TYPE 2 with open nat in some cases for most games

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4: Newbie

That's really shocking to think it's technically possible but it's purposely being restricted for commercial purposes. So I guess when they say they are  lookjng into it the they are most likely consulting with finance as opposed to network and engineering teams. Makes sense now as to why there are threads going back to 2017 on this. Took less time to crack the enigma than the time apparently taking to "look into" this problem. 

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4: Newbie

Can we have an update please Vodafone on how much longing this is going to be looked into? Starting to think I will see Nuclear Fusion being solved before this. 

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Moderator

Hi @Ash194 This is still being looked into, as a workaround to help keep you connected through your PS4, you can change your NAT type by using a VPN. 

As soon as we get an update on this, we'll let everyone know.

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4: Newbie

Is there is VPN you would suggest, I tried using Nord VPN and configured it on the Gigacube and still got NAT type 3 on the ps4.

 

Have the team your waiting on given you any information at all on what they are trying to do?

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