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Android

PS4 Nat Type Issues

3: Seeker

Hi, im trying to utilize my unlimited max plan for the use of hotspot on my ps4. (Due to home broadband beein down). Is there any way round the fact that the nat type is strict and set to type 3 i tried many things and yet to find a solution. I tried with my mums phone who is in three and with the same phone hotspot works perfectly fine with open NAT and type 2 on ps4 settings. Is there anything that can be done done as it seems a big issue not to be able to connect on online games with friends

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5 REPLIES 5
Moderator

While we wouldn't be able to make any changes to your account to enable NAT 1 or 2 (as this is a restriction put in place by Playstation), a static IP may help you to connect @Rejwan98

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3: Seeker

How would i enable static IP?

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Moderator
Moderator

Sorry for any confusion @Rejwan98, we're looking into the issues that people have had with strict NAT types at the moment; since our new Unlimited Plans and Gigacube.

We understand how frustrating it must be to have all of that data and not be able to connect properly. We don't have an update at the moment, but you can keep an eye out here on the Vodafone Community Forum for more news. 

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4: Newbie

Can Vodafone let us know if this is being worked on and if so how long until a fix? I am a new and very fraustrated gigacube customer also unable to use PSN due to strict NAT settings.

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Moderator

Hi @Ash194, we have reported this issue, at the moment we do not have a timescale on this. We will share any new information or fixes here on the forum. I apologise we can not help further with this at the moment and appreciate your patience.

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