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[popescu]

Hello

[NicoleSpittle]

Hi there 

I am just wandering is there app I can use to check my data usage each month if so how do I use it or set it up 

thank you 

[TJ]

Hey @NicoleSpittle, thanks for getting in touch. You can use the Vodafone app to keep track of your data usage, along with calls and texts. It's also really useful for keeping an eye on your bills, adding and removing extras; plus much much more. 

You can set up your My Vodafone online account here, to get the most out of it. If you have any other questions, don't hesitate to get back in touch; I'll be happy to help you further.

[hrym]

Your phone will have a data monitor built in.  You can find it in the main menu under Data.   It's also possible to add a homescreen widget - choose to add an item (eiether by a long press on the homescreen or by pinching and then look for Settings (cog icon) and choose data monitor from the list.

There are also 3rd party apps and I've been using My Data Manager, though I've found this not to be always reliable lately.   The definitive answer is in the My Vodafone app, but this will only show usage that's registered on your account.   The other options operate in real time and you can set warnings before you hit your limit.

[Maria_khan786]

Hi, i recently had purchase an iPhone I've topped up my sim but unfortunately doesn't allow me to use my data which i had paid for when selecting a goodiebag

[Josh]

@Maria_khan786 I can see in the screenshot you've provided, you're connected to Wi-Fi and not using Mobile Data to access the app. Please try ensuring Wi-Fi is turned off in the mobile settings and then try accessing the app again.

[Tylerk]

Please can you help as I have been called a liar twice now as I topped up this morning and I have got the messages to prove it but no one will help me

[Gemma]

@Tylerk - I hope your top ups gone on now and I’m sorry you were treated like this when contacting us.

If you still need help, we’ll just need to take your details securely first.

Please contact our team via Facebook Private Message using at Vodafone UK, or get in touch on Twitter Direct Message using the handle @VodafoneUK.

[Teganskye]

Hi I’m wondering if you can help me please 

[AnnS]

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@Teganskye wrote:

Hi I’m wondering if you can help me please 

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Hi @Teganskye 

It would give the forum team something to go on if you were able to give a brief explanation of the problem, it may be something easily solved on the forum.  For account specific enquiries follow this link: Contact Us for Account Specific Enquiries

[Pietro12]

Hi there I just need a proff of purchase for my phone plz