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Receiving texts

Merlin67
2: Seeker
2: Seeker

Hi all.

 

I am new to the world of mobile phones and have had an old one for a year and upgraded to a huawei. Its a great phone but something is annoying me. Some of my incoming texts go stright to the SIM and not the phone. There is no alert when they arrive on SIM whereas the phone buzzes and flags up a little red number each time  text arrives. Has anyone any idea why this happens please and how to stop it and make it so that all my texts arrive to the phone NOT the SIM?

 

cHEERS.

14 REPLIES 14

hrym
17: Community Champion
17: Community Champion

That model number appears to relate to a P9 Lite.  You can find the full manual here, though it doesn't mention SMS on the SIM at all.

 

Googling the issue of SMS being stored on the SIM did pull up this discussion on the Vodafone NZ forum, which may have some helpful suggestions.   Other discussions from the same search mostly relate to backing messages up to the SIM deliberately, which is a different thing altogether.

Ceretrea
2: Seeker
2: Seeker
I tried live chat but they threw back out on hold for technical after saying "It's in your storage options" which isn't helpful as there are no storage 'options'. After another 20 mins holding I gave up.

Thank you Hyrm, will have a look

hrym
17: Community Champion
17: Community Champion

I seem to remember a storage choice option for SMS (memory or SIM) back in the days of my old Nokia phones, but I haven't seen it for a long time.   Now that most phones have plenty of storage, it's not really a necessity.   Those Nokias generally stored messages on a last in/first out basis as they filled up, but I've also had phones that required a manual clear-out periodically.

 

It's entirely possible that storage on a Lite version is limited and mostly occupied by the OS and only a few apps.   16gb devices often have 7-10gb taken up with the OS & non-removable apps and you don't need to put all that many additional apps and a few photos on before you're up to 15gb or more used.  There are devices with only 8gb and they (amazingly) manage, though with almost no head space.   The solution is an external sd card for content and any apps that can be moved to it.

Just wanted to say I fixed this myself. I had no helpful suggestions at all from Vodafone and couldn't find any threads online that actually featured an ultimate resolution so here is what I managed to do.

I bought a micro SD card for my phone. The end.

 

That was all it needed. Seems like the Huawei Lite does not have any storage internally on the phone without an SD card. Unlike my previous Nokias. So it had no choice but to send all messages to my SIM. Eventually I received the 'delete some messages, your SIM is full' type of notification and realised I couldn't see anything on my SIM. What kind of phone can't read it's own SIM?

 

Again not an issue with any of the previous Nokias and seems to also be an issue which is endemic to many phones using the Android OS. You'd think they'd have done something about it by now?

Anyhow, all texts are coming through to my phone as normal now. So anyone with this issue should first fit an SD card.

hrym
17: Community Champion
17: Community Champion

It sounds as though the device has adopted the sd card and populated it automatically.  A lot of devices do that now, and limited-storage ones especially.  You may find that the overall performance of the phone is improved too.  I did hint at an sd card in my previous post.  I suspect that messages referring to the SIM are spurious and may be a hangover from an earlier version of the system.   They clearly meant "insufficient storage", which is what I suspected.