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Slow initialising

amsr
2: Seeker
2: Seeker

Hi,

I have a Doro phone which I use almost exclusively for calls, texts and photos. There is no reception where I live and I cannot use a mobile at work (radio astronomy observatory), so I use Pay As You Go and have data turned off.  For the last few months, when I switch the phone on somewhere with reception (but not on a wireless network), it takes several minutes to get going and says 'Initialising'.   I suspect that something is trying to contact the internet and of course failing. I think I managed to remove Google Assistant, which was making the phone even slower, but it is still not as fast to get going as about a year ago.  This is very frustrating e.g. when I have to leave the house and climb a fence to get reception to get a security code, which has timed out before it comes through!  Any tips please?

10 REPLIES 10

I think our Mobile Tech Team will be able to assist with this. Although it was a different make and model, I've seen previous instances before where we need to send the VoLTE settings to the phone when they aren't showing. Please could you pop our team a message on our social channels found here? They'll be able to securely access your account and contact the team on your behalf. Let them know you've contacted us here and include a link if you can.