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incorrect numbers for incomming calls

jaeblaze
2: Seeker
2: Seeker

when I get an incoming call, they all appear as +7   rather than +44 or 07    its calling all incoming numbers to not be recognized even if they are in my contacts list.

 

don't know if it's my phone or Vodaphone. if anyone can advise on a fix please let me know

 

samsung note 10+

3 REPLIES 3

AnnS
17: Community Champion
17: Community Champion

Hi @jaeblaze 

 

+7 is the country code for Russia.

 

You don't mention where you purchased the phone, if the phone came direct from Vodafone UK this will be a strange one for sure.

 

In this instance, a factory reset may well be in order to clear the phone of bugs.

 

@jaeblaze a factory reset is often needed after a large update to clear the phone of any bugs remaining on the previous software.  Give it a go and see if it helps. 

yea purchased from Vodaphone.    it has been doing it since it last updated. very frustrating.

 

 

BandOfBrothers
17: Community Champion
17: Community Champion

As a process of elimination can you try your sim card on another phone @jaeblaze  ?

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.