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Enter MCK. Network unlock code blocked

Ploget
2: Seeker
2: Seeker

‎22-10-2022 11:40 AM

Hello - I've been trying to move my Galaxy A20e to a SIM only with Plusnet. It turned out the phone was locked to Vodafone for some reason, so I filled out the form and got an unlock code

 

I must have entered other numbers before this as when I tried it a couple of times I get the message - Enter MCK. Network unlock code blocked. Too many incorrect attempts

 

I'm not an expert in these things, so what should I do now if anyone can help?

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2 REPLIES 2

Beth
Community Manager
Community Manager

‎22-10-2022 02:35 PM

Hi @Ploget! We're unable to access accounts over the forum as it's a public platform so please contact our Social Media team here, and they'll be able to request the MCK for you 🙂

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Ploget
2: Seeker
2: Seeker
In response to Beth

‎22-10-2022 02:58 PM

Many thanks - after a bit of faffing around I managed to get in touch with a really helpful Support member of the Unlocking Team and hopefully should have my MCK number sent within a day or two

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