Ask
Reply
Solution
30-10-2017 01:17 PM
I have tried to get 1571 on about 3 or 4 times myself. It never came.
I chatted with Vodafone support (email chat transcript received) who said they had done it for me, but still no 1571.
Do you REALLY have 1571 available, and free, or is it a lie?
30-10-2017 01:39 PM
The official support page here > homephone-features says so @senorac
Have you tried ringing the dedicated Broadband Team.
Current Phone >
Samsung Galaxy s²⁵ Ultra 512gb.
30-10-2017 01:43 PM
Yes, I have chatted with the dedicated Broadband team on three ocassions.
30-10-2017 01:44 PM
And tried to set it up myself on more than 3 ocassions.
30-10-2017 01:52 PM
The Vodafone Social Media Team here who read all posts maybe able to help. They'll catch up with your thread asap @senorac
Current Phone >
Samsung Galaxy s²⁵ Ultra 512gb.
01-11-2017 10:58 AM
@senorac - I’m sorry to hear how long it’s taking for you to get this resolved.
We can request a call back from our Broadband team for you.
Please send us your details by following the instructions in this private message.