4G on map. But no outdoor 4G

[jaymwilliams83]

CF64 - Dinas Powys

1) My side of the village

2) CF64 4QS

3) There is no outside 4G coverage. I put my tablet’s data SIM in a phone

& still no 4G. [map states full 4G coverage

4) No errors, just no 4G

5) Missing 4G

6) I joined your network 22ND June

7) Permanent

[BandOfBrothers]

Hi @jaymwilliams83

Taking a look at your postcode here > Vodafone Network Checker.

This is being reported for your masts. 

"We're trying to fix a network issue which might be affecting calls coverage. It’s now being investigated. We'll update this page as soon as we know more."

Although it mentions specifically issue with calls imo it can sometimes affect other services too. 

A person can register for updates in the above link. 

[jaymwilliams83]

Hi. Thanks for letting me know there's a problem. Please do keep me updated on getting 4G cell back online.

James.

[BandOfBrothers]

You're welcome @jaymwilliams83

As a fellow.customer I have no timescales. 

Please do register for updates in the link. 

Just a thought but it maybe worth just trying your sim card in another phone as a process of elimination to rule out the phone or sim card that maybe at issue. 

[jaymwilliams83]

Hi again, already done that! Put the data SIM in another device, checked APN settings, Network mode, but definitely no 4G to be seen.

Thanks