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17-10-2017 12:20 AM - edited 17-10-2017 12:24 AM
Hi I keep trying to change my avatar but the picture chopper is a little off
I'll post screen shots below so it is easier to understand.
Any ideas please
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Solved! Go to best answer.
18-10-2017 03:14 PM
Thanks for flagging that the cropping box isnt very accurate @DRUIDDOODE
I'll get this issue reported ASAP. In the meantime can you confirm your device, software version and browser used?
Thanks,
Danni
17-10-2017 05:43 AM
I’ve experienced similar when choosing mine @DRUIDDOODE
It takes a little movement of that box over the part of the picture you want - with me as I use an iPad Air I moved it with my finger.
Sometimes in the past I’ve had to use some software like aviary to first crop the picture and then use it as an avatar as the cropped picture can then be easier to place the Vodafone box over the part wanted.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
17-10-2017 11:42 AM
Thanks buddy I have tried that and I still don't get the picture and the one that does come though looks fine on my end but the one next to my threads or reply still comes out blurred.
18-10-2017 03:14 PM
Thanks for flagging that the cropping box isnt very accurate @DRUIDDOODE
I'll get this issue reported ASAP. In the meantime can you confirm your device, software version and browser used?
Thanks,
Danni
18-10-2017 10:39 PM - edited 18-10-2017 10:44 PM
Thanks for taking note Danni
My browser at for last few moths as been Samsung internet although everytime I login on this forum I have to disable a content blocker since the forum was overhauled but don't have to do it on other forums and my device is samsung S 7 edge
18-10-2017 04:18 PM
On mobile view i.e. on my s8 my avatars is blurry too but is fine on my MacBook Air and iPad.
Most probably due to the resolution @DRUIDDOODE
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.