Ask
Reply
Solution
20-10-2017 06:55 AM
hi my smart platinum 7 will not swicthback on?
20-10-2017 09:54 AM
Hi @steveeasy57 have you tried a different charger in case your battery is flat and the charger is not working?
20-10-2017 10:37 AM - edited 20-10-2017 10:37 AM
Hi @steveeasy57
Try a soft force restart via the instructions in > Vodafone-smart-platinum-7-soft-reset.
If that does not help then a hard reset may help but beware thus may delete your info from the phone.
Vodafone-smart-platinum-7- Hard Reset.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.