Adding second line online

[Cjp2k]

I’m trying to add a second line to my account online, but can’t find the options, apparently it should be in the offers for you screen, but all I have there is "we are working on offers for you please try again later"

This has been there for the last 6 months, I originally got put on a business contract, after dealing with Nick Jeffries office, this was finally sorted by setting me a new account up and porting the number over, 99% of the account works online, but the offers for you doesn’t

Any ideas?

Thanks

Chris

[Tash]

Hi @Cjp2k, we'd like to take a closer look into this for you.

So we can help, I've sent you a private message with details on how to contact our team directly.

Once we receive your details, we'll be in touch to discuss this further.

[Cjp2k]

Ive had a email from Danielle saying the scoail media team doesnt process orders, and no responce on how to get my online account working so i can add services myself... which is useful......

Can someone please contact me who reads what the emails say first before replying?

[Tash]

@Cjp2k We'd like to resolve this for you.

Please respond to our latest email from 13 June and we'll be in touch to help as soon as possible.