Additional Sure Signal

[JT0307]

I want to add another Sure Signal device to an existing network.  The additional sure signal will be over 30m away and will have an ethernet port. 

Do you know if I need to register this device to the same number or a different number? 

Thank you

[jmac7]

i have recently added a second sure signal as i had the same problem as you,i phoned vodafone to ask if i could do this and the customer service adviser did not have a clue,told me i would have to get a second phone line,then a second router and then put me on hold for ages so i hung up,i phoned back again and got someone  else and was told it was possible but i might need to reconfigure my router,i bought the second sure signal,plugged it in to a powerline adapter in the garage(i have one connected to the router and another in the garage where the second sure signal is- the broadband goes through the electric cables)registered  the second sure signal on the vodafone website and after about an hour it is going perfectly-i now have perfect signal in my house and my garage(office)

[JT0307]

Thanks for the reply.

When you registered the second sure signal, did you register it on the same account/number as the first sure signal?

Thank you

[Ben_H · Accepted solution]

Hi folks,

It is possible to register more than two Sure Signal devices on the same broadband connection, but we can't guarantee service on all setups. The things to bear in mind are:

• Your upload and download speeds will need to have double or more of the standard speed requirement.
• You'll need to register each device under a different mobile number.
• Handover of a call between the two units isn't possible, so you may experience drop out mid call if walking from one to other.
• It's a good idea to keep them far enough apart so they don't interfere with each other.

Cheers, Ben

[JT0307]

Thank you

[jmac7]

yes logged into same account,went into manage sure signal ,added another one and that was it