Additional users are not working with Sure signal after re-registering

[AshleyJW]

I was told to de-register & re-register my sure signal yesterday as my new phone with new sim card was not working. After 2 hours this was fine and I now have the full 5 bars.  But two of the other three other phones in the house that also used it (all PAYG) have now lost thier connections and as we are in such a poor area have been without a signal for 95% of the time now and not good enough to make a call with. However the other one is also showing the full signal.  I have gone through all the settings on the phones and all appear to be exactly the same (All iPhones runnign iOS7.0.2)

I waited 12 hours to see if they would pick up but with no avail.

Can someone please look into this.

Model - V1

Serial Number * 21229045907 Status active

Location Postcode BH31 7PR Date of registration 07/10/2013 13:49:33   Speed Test -
  My IP address is - 2.124.41.120
  My TRACERT output is -
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Ashley Wright>tracert 212.183.133.177

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  SkyRouter.Home [192.168.0.1]
  2     *        *        *     Request timed out.
  3    29 ms    31 ms    31 ms  02780a22.bb.sky.com [2.120.10.34]
  4    32 ms    31 ms    31 ms  027808fa.bb.sky.com [2.120.8.250]
  5    28 ms    28 ms    28 ms  195.50.122.113
  6    41 ms    44 ms    43 ms  195.50.122.66
  7    42 ms    41 ms    41 ms  85.205.116.14
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

  I don't think it is the device as 2 out of 4 phones are fine.  But the other two not picking up the signal; is a real pain.
 

[AshleyJW]

One more of the phones is now showing full signal too.  So one to go hopefully.

[AshleyJW · Accepted solution]

And finally the last one has started working.

16 hours since adding them.  JUst a bit more patience required I guess.