All lights flashing on Sure Signal Version 2

[CarolineArmsby]

Hi,

Not had a phone signal all day so turned off Sure Signal for 10 minutes and then plugged it in again checking all the connections.

Its now been 3 hours and all lights including the power light are still flashing.  Its serial number is 41113718641.

My internet connection has been fine all day.

Can you tell if it is connecting?

Thanks 

Caroline

[CarolineArmsby]

Just to add more detail:-

This morning I how have a steady power light and system light is on but I still have no phone signal.  Normally there are two phones connected but neither are getting any signal and we have not changed anything on then phones but I have restarted them

Thanks

[Retired-Matt_Vo]

Hi

Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

The results of a traceroute.

Your Sure Signal serial number:

VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert 212.183.133.177 press Enter

Paste the output of this command into your reply.

This will help us get the quickest possible resolution for you.

Thanks

Matt
Moderator

[CarolineArmsby]

I think there may have been a problem in the area as my Dads sure signal also lost connection all day yesterday.  They both came back on again about lunch time today.

Fixed

[Retired-Ian_]

Hi CarolineArmsby,

Thanks for letting us know everything is working now.

If you need anything else, please let us know.

Thanks,

Ian