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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73841 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203966 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal unable to access my account

My account I used for administering my sure signal has 'disappeared' since I changed mobile numbers......though I added my new number as a 'user' ....can my sure signal be de registered so I can start afresh ?

Resolved! Online billing

I am trying to download my Vodaphone bills but says i have none, although i have been a customer since October last year. Can you please fix this?

Resolved! Age restriction

I want to take the age restriction off but don't no how

Cannot activate imessage or facetime against my phone number

I purchased a 5s last week and it appears to be unlocked (i think). When i try and activate imessage or facetime i get an error saying activation has been successful. When i sign in with my icloud email, under the Send/Recieve section (settings-messa...

mickyt11 by 2: Seeker
  • 16080 Views
  • 13 replies
  • 0 thanks

Will SureSignal work reliably with 6Mbit broadband connection?

Hi My old v1 SureSignal had been gathering dust for some time due to it being switched off because I found that, while it worked most of the time, it tended to drop calls when Outlook did an email sync, which became more annoying than the generally p...

Resolved! Vodafone Smart 4 Max

Really interested in getting the Smart 4 Max but I can't find anywhere that says it has a compass - does it have one? I use an app called Viewranger which I assume would be useless without a compass. Thanks in advance,Mike.

Resolved! samsung s6

Hi I was just wondering if vodafone will be bringing the Samsung s6 to us available on pay as you go and what the cost could possibly be and whether youll be bringing the emerald green to us as one of those colours available. thank you

guinea19833 by 14: Advanced member
  • 13278 Views
  • 2 replies
  • 0 thanks

Mobile Broadband mac software

I have a mobile broadband dongle (K3770) but it isn't compatible with my new macbook air OS 10.9.5 I called customer services who sent me a link which has a link to the latest mac software but that link (http://vmb-download.vodafone.com/vfuk/MAC) doe...

TonyReed by 1: Seeker
  • 14394 Views
  • 3 replies
  • 0 thanks

sure singnal box

I have a sure signal box and the 2 lights keep flashing. I've phoned Vodafone they told me to reset my box, I've done that a few time now but still can't use my phone when I'm at home. I can't even ring Vodafone as I have no signal when I'm home. can...

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