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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73841 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

milesy1

i would like to register another voda number to my sure signal, the number is (Removed according to House Rules) would you help please

Milesy1 by 2: Seeker
  • 17914 Views
  • 2 replies
  • 0 thanks

Resolved! PUK code

Hi I am on holiday in Egypt and I have locked myself out of my phone. I have been surfing my account page and can not find my puk code. Could you please email it me it me as a matter of urgency. 

loz3059 by 1: Seeker
  • 19709 Views
  • 3 replies
  • 0 thanks

HTC One M8 phone crashed

Hi,I need help with my HTC One M8 which I received from you in August 2014. I have several phone accounts with Vodafone.I have been receiving messages for several days telling me that there is a new configuration available, but nothing more than that...

ton8ray by 1: Seeker
  • 26050 Views
  • 2 replies
  • 0 thanks

BB Passport advice needed from users

background. after the fiasco with 10.3 operating system forced update > http://forum.vodafone.co.uk/t5/BlackBerry/OS-10-3-on-Blackberry-DONT-DO-IT/td-p/2357051 I will be taking my Q10 to vodafone shop on Friday to see if they can help fix this with a...

MrDJ by 5: Helper
  • 11989 Views
  • 6 replies
  • 0 thanks

Resolved! Vodafone Smart 4 Power won't turn on

So my Vodafone Smart 4 Power (3 months old) was plugged in for charging (3% left), i changed the charger in another room for about 10 min, when i took it out there was the big exclamation mark on the screen, i plugged it in again for a couple of minu...

manivela by 2: Seeker
  • 15800 Views
  • 1 replies
  • 0 thanks

IPhone 5s ebay scam

HelloI have purchased an iPhone 5s (locked to voda) from ebay, it is in box and still sealed. While waiting for it to be delivered I have since read about scams where by people sell their phone, wait for a period of time and then report it stolen.Is ...

Samsung Galaxy Note 4 - Sure Signal incompatible

Hi all We have a Sure Signal in one of our DataCentres and some of our staff have updated to Samsung Galaxy Note 4's. Since moving to the Galaxy Note 4 the Sure Signal is not providing any signal for the users with the Galaxy Note 4's. The Sure Signa...

Upgrade

Hi, do you offer any offers deals on upgrades for existing customers, I'm due an upgrade I have an iPhone 5 and want to upgrade to a 6 , however there are other companies that offer better deals to new customers, for example 02 offer a phone at 9.99,...

derbylou by 1: Seeker
  • 12778 Views
  • 3 replies
  • 1 thanks

Note 3 Lollipop update - Touchwiz home has stopped

Last night, I allowed the little message to update my Note 3's firmware. After it downloaded and installed, I was happy to see for the first time since owning my Note 3, a visual upgrade to the OS. I was initially very pleased, it seemed responsive a...

Shenya by 2: Seeker
  • 16138 Views
  • 4 replies
  • 1 thanks
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