Amazon £20 Credit Voucher Not Recieved

[Jamie19902017]

How do I report an issue I have with two £20 amazon voucher I have requested in return for PAYG reward points ? As I've not received any communication relating to my request for the total amount of £40 amazon credit even though Vodafone have deducted the reward point from my rewards account and not sent the amazon credit.....

[BandOfBrothers]

Hello @Jamie19902017

I would suggest speaking with Customer Services on 191 from your mobile and or use Live Chat. The link is in my signature. 

Retain a copy of the Chat transcript. 

They'll check your Account and advise accordingly. 

It maybe beneficial to check any Vodafone Terms & Conditions relevant to the Rewards. 

[BandOfBrothers]

Also check any Spam In-Box folder just incase any communication related to this has inadvertently dropped into there. 

I believe the code should have been text or sent by email to you in 24 hours. 

If your past this timeframe then try texting LOST to 27822.