App for business

[Paulr2103]

When will the app be available for businesses. The "we're working on it " message has been up for months. How hard can it be ?

[jeffkinn]

Not months - years and many many of them. I doubt it will ever happen.

And it is hard as business accounts are on a totally different and much more complicated builling system, but that's no excuse.

[BandOfBrothers]

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@Paulr2103 wrote:
When will the app be available for businesses. The "we're working on it " message has been up for months. How hard can it be ?

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Hi @Paulr2103

That's certainly a very relevant question. 

Vodafone Teams read all the posts left here and where necessary send customer feedback to the hierarchy I assume. 

I would also suggest posing that very question to your Vodafone Business Manager. 

Lets hope Vodafone listen to you and other Vodafone Business Customers who are asking for access to a very useful tool that's available to other contract types. 

[Rahim]

@Paulr2103 My Vodafone access isn't something that we offer to our Business customers unfortunately. 

Keep an eye on our blog for any future changes. 

Depending on the size of your business, you may be able to request access to Vodafone Corporate Online through your Business Account Manager. 

[phillyone]

This question is a myth and is testiment to the fact that Vodafone couldn't give a rats ##~## about moving with the times.

I came on this forum like 5 years ago asking the same question. I was told "it will be here soon we are working on it", go and check for yourself.

Vodafone have no intention of releasing a working app for business customers or improving their poor website that seems to suffer issues with every feature 50% of the time. This is clear when you are told the same thing for 7 years as a business customer.

Vodafone suck when it comes to web technologies. Just see for yourself how the same old bugs and poor performance that was on the website years ago is still there today in 2017, billions of pounds of profit later.

Companies serious about their software release it iteratively and keep customers informed, none of which Vodafone seem do.

They will continue to do what they do best which is cream the profit and do the bare minimum to run a mobile network whilst messing up your itemised bill.

[hrym]

If you're a one-person business, it would make sense that you'd want My Vodafone access.   I used to be one of those, but I switched to a personal account long before the advent of smartphones and apps.   Heck, my bills used to arrived in the post!

For anything larger, it makes sense that the owner/management would want to control how much access individual users have, and probably don't want them seeing financial information or being able to make changes.   The user, for their part, probably isn't interested anyway - they just want to be able to make calls, send texts and deal with emails.

I suspect the complications of controlling levels of access, and lack of demand from the corporate user-base, are what keeps this low-priority.  That doesn't help the single user, of course.   If everything was on the same billing system, it would be easy enough to allow contract-holders to request app access, but it isn't.