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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74088 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

keep my number - issue

I've been struggling with the operation to keep my number since Sunday evening. I had a Vodafone number (let's call it NUMBER 1), i tought I wanted to change operator so I cancelled the contract and is now due on the 20/03.but then I changed my mind ...

CR4 - Mitcham - Very very poor signal

Dear Vodafone Team,There seems to be quite a large signal issue in Mitcham area (CR4). Tested on 4 phones, the 4G signal is so low that it makes each phone struggle, get hot and drain battery. Also the connection tends to swap to 3G. The form: 1) Doe...

Tommy-Ka by 2: Seeker
  • 6268 Views
  • 3 replies
  • 0 thanks

Sure Signal not working

Following a power cut my sure signal has stopped working - no power light or any lights. Tried a different socket just in case. Are there any suggestions?

Delco by 3: Seeker
  • 8517 Views
  • 15 replies
  • 0 thanks

sure signal

I had a power cut a week ago since then sure signal box doesn't work I have tried several factory resets and nothing only one of the four green lights on.. its version 1

Old style SIM cards

Does anyone know of anywhere that I could get an old style Single (not 3 in 1 micro) Sim Card from for my old Nokia please? 

NITZ on Germany

Hi,I'm trying to uptade automatically the time through NITZ on Germany, but it is not working.Could you please inform if NITZ is available on Germany? From Wikipedia I saw that doesn't support. Could anyone confirm, please?https://en.wikipedia.org/wi...

mikka90 by 2: Seeker
  • 7034 Views
  • 3 replies
  • 0 thanks

Appalling customer service

I've been trying to resolve a repair job with Vodafone and the problems it's caused for the last nine months. It's beyond frustrating, and I wondered if anyone else has had a similar experience and advice on how to get it resolved? It's dragged on fo...

heh48 by 3: Seeker
  • 6530 Views
  • 2 replies
  • 0 thanks

Resolved! Brand new SS V3 not accepting users

So after giving up on my SS V2 I ordered a new unit. 42170125555 Same problem occurs - shen adding users at registration, or after Error invoking portlet "VAPGatewayController"com.bea.wsrp.faults.v1.OperationFailedExceptionImpl: Internal Server Error...

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