Hi,
I have the set up mentioned in the title and it has working fine for around 3-4 months. I noticed that the signal had dropped in my house again, having been away overnight, and so I did the usual turn off and back on for the hub and the suresignal, which usually fixes the problem an hour or so after the reboot.
I have tried this again after the most recent loss of service to no avail - I have cheked my port forwarding settings and all 10 or so of the rules are set correctly - either way, i very much doubt it is router settings as it has been working perfectly and nothing has changed between the suresignal working and it breaking down.
I have posted the trace results below as I know they are normally asked for. The suresignal also has a fixed ip address.
Speedtest is 5.68 down and 0.48 up
Ping is 48ms and jitter is 1%
Essentially, can you resync and upgrade (if needs be) my suresignal?
Any more info needed, let me know!
Thanks
JJ
1 3 ms 1 ms 1 ms BTBusinessHub.home [192.168.1.254]
2 31 ms 31 ms 30 ms esr6.kingston4.broadband.bt.net [217.47.46.145]
3 30 ms 30 ms 30 ms 217.47.46.30
4 33 ms 32 ms 32 ms 213.1.69.174
5 32 ms 32 ms 32 ms 217.41.168.103
6 32 ms 32 ms 32 ms 217.41.168.245
7 32 ms 32 ms 32 ms 217.41.168.109
8 31 ms 33 ms 32 ms acc2-10GigE-0-0-0-6.l-far.21cn-ipp.bt.net [109.159.249.218]
9 33 ms 32 ms 32 ms core1-te0-7-0-17.faraday.ukcore.bt.net [109.159.249.141]
10 40 ms 33 ms 33 ms peer2-xe8-1-0.telehouse.ukcore.bt.net [109.159.255.101]
11 36 ms 32 ms 41 ms 166-49-211-194.eu.bt.net [166.49.211.194]
12 39 ms 33 ms 32 ms 166-49-211-254.eu.bt.net [166.49.211.254]
13 * * * Request timed out.
14 * * * Request timed out.
15
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