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Bent cracked iPhone

Honey67
2: Seeker
2: Seeker

‎16-06-2015 02:20 PM

iPhone
0 Thanks
3 REPLIES 3

Honey67
2: Seeker
2: Seeker

‎16-06-2015 02:22 PM

Meant to say has slight bend at volume button and 1 single crack along screen and hasn't been dropped ! Took out pocket like this other day ! Gutted ! Will Apple replace
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drey_p
16: Advanced member
16: Advanced member
In response to Honey67

‎16-06-2015 02:30 PM

Hi there

 

The issue that you have is that it is physical damage which isn't covered by warranty. You can contact Apple and ask the question, but I suspect the answer will be no. 

PWIAC

BandOfBrothers
17: Community Champion
17: Community Champion
In response to drey_p

‎16-06-2015 03:01 PM

Hi

The iPhone 6 and iPhone 6 plus has been reported to be open to this situation.

I would book an apple appointment via https://www.apple.com/uk/retail/geniusbar/ and let the guys take a look.

It usually is down to the Genius Bar person who performs a stress test on it.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.