Bit Confused with my Account and the iPhone 6

[mcg83]

Hi Vodafone,

Wondering if any of the voda magicians can help with this, I collected my shiny new iphone 6 handset yesterday from store - love it, all great.  However later that evening I got text saying that the phone was out of stock and voda would be in touch within 5 days, odd coming through with the text previous saying your phone is in the shop.  I thought this was perhaps a glitch and the message was delayed.  Then I got an email later last night saying the same thing.  It also appears like another £125 is pending on my credit card - I already have my phone, I don't want another one.  Could someone look into this for me? My Order on the tracking site is showing as complete, so I'm a bit baboozled!

Thanks.

Lyns

[DD]

Might be best to call 191 and see if there is another order linked to your account. You dont want to be paying for two lines.

[Retired-Sarah]

Hi mcg83,

We’ll be happy to check this for you.  

Click here, to get in touch with us. 

For immediate help, you can dial 191 or try our Live help. 

Thanks,

Sarah

[mcg83]

Thanks I'm sorted now!