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Iphone 6 no signal

salsyaa
2: Seeker
2: Seeker

‎23-09-2014 09:00 PM

Bought Iphone 6 on Vodafone Pay Monthly basis, put SIM card in and now, after about 5 hours still have no signal... Searched a little bit and found somebody raised SIM needs activation??? Is this really a case as I have never came across this before? Arrrrgh why our lifes become so much complicated nowadays?!?! Thanks in advance for support.
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3 REPLIES 3

SkylineLvr
8: Helper
8: Helper

‎23-09-2014 09:09 PM

Have you done the sim activation? If so, you'll need to turn your phone off then on again.

When I got my phone on Friday, I activated the sim online and it said it could take up to 24 hours to activate. The next morning it still said no service so I restarted my phone and when it powered back on I had service.
  • Previous phone: iPhone 5 64GB Black Slate
  • Current phone: iPhone 6 Plus 128GB Space Grey
  • Next phone: Possibly the iPhone 7

oldmouche
4: Newbie

‎24-09-2014 10:15 AM

Phone CS and they should be able to push it through in about 20 minutes - they did that with mine last year.
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Retired-Sarah
Moderator (Retired)
Moderator (Retired)
In response to oldmouche

‎24-09-2014 07:31 PM

Hi everyone,

 

SIM cards can take up to 24 hours to become active on our network and establish a connection.

 

If after 24 hours, there’s no connection, please let us know.

 

You can find further SIM activation help here.

 

Thanks,

 

Sarah

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