Can't connect to mobile internet

[Awesome]

Hi, sorry for stupid user name but seems everything is taken

I have a Wileyfox Swift  with PAYG vodafone sim.  

I have never been able to connect to mobile internet since I had the phone!

Can you help please?

[BandOfBrothers]

Hi,

Is the phone an import ? If so Vodafone wouldn't be able to confirm support for it. 

If you place your SIM card in another phone does the internet connect ?

I think this is the spec sheet for the phone > Please check the Frequency and Bands your phone uses > http://www.devicespecifications.com/en/model/6ecc3627

Vodafone uses Frequencies and Bands > 

[AnnS]

Hi @Awesome

With Wileyfox being a UK company and with the phone sold by Carphone Warehouse and Amazon, you should not have any problems accessing the internet.

Please see the links below for the correct settings.

How do I set up my phone for internet access and picture messaging (MMS)?

You can also try the settings from the link below making sure you follow prepaid (PAYG)

Settings

If you still have problems, live chat or Customer Services will help.

You also have the option of contact Wileyfox Customer Support from the link below.

https://www.wileyfox.com/sitemap

[Awesome]

Thanks so much! Will give those a go + hopefully will be sorted. Will let you know :smileyhappy: