Can't make or receive calls

[Uralowl1]

Hi,

So I've started having issues with making or receiving calls since around 4pm today. I got cut off from a phone call, tried phoning back but I got cut off immediately without it even ringing. Tried a couple of different numbers just to test, and it happens with literally every phone number.

I tried getting a friend to phone me to see if it'll work, but it simply says "can't connect" what she tries ringing from her mobile. She can however reach me when phoning from a landline, it just seems to be mobiles that can't get through.

Are there any known Vodafone network issues currently? I'm in the Bromley/BR area, and using an Android phone, Sony Xperia M.

[BandOfBrothers]

Hi,

There has been some very threads recent about similer issues. 

Could you perhaps try the troubleshooting ttips in those. 

https://forum.vodafone.co.uk/t5/Network-queries/Call-problems/m-p/2546395#M161610

 https://forum.vodafone.co.uk/t5/Pay-as-you-go-products-services/Cannot-make-Outgoing-calls/m-p/25464...

[Rahim]

@Uralowl1 Please try the steps in our Network Troubleshooting thread.

If you're still experiencing the issue after completing these steps, post the template with your answers here and I'll have a member of the team get back to you as soon as possible.

Please note, we've recently resolved an issue affecting outbound calls for our Pay as you go customers. 

Check our statement for more information.