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Can't remove the pattern security in Android

Therom
2: Seeker
2: Seeker

Hi,

 

I have an S6 with verrsion 6.0.1.

 

My issue is that I can't turn off the pattern security.  I normally just use the pin, but I decided to use the pattern instead. Unfortunatly I kept getting the pattern wrong, that wasn't a major issue as I used the master pin instead to get into the phone.

 

The issue is that I can't turn the pattern off and go back to the pin.

 

When I go into Settings- Lock screen and security-  Screen lock type. It wants me to put the pattern in first! I have tried putting in the pattern over 20 times and it just wants me to carry on trying

 

What can I do to go back to just using the pin, when I have the pin.

 

Any help greatly recieved......

 

Cheers,

 

Craig

 

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

hi

 

THanks for the advise but it didn't fix my issue.

 

I'm lost as how I can't just select something different to "pattern" when I have the master pin?

 

Looks like it will have to a factory reset 😞

BandOfBrothers
17: Community Champion
17: Community Champion

I was hoping that helped. 

 

Have you considered trying a Google search for more information. 

 

If you do try a Factory reset then do remember to create a back up of your information. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

You could try engaging with Samsung UK support online ?

 

If you have one local a Samsung Service Centre too. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

63johnw
17: Community Champion
17: Community Champion
Hi, if the suggestions provided above don't work, as a last resort a factory reset would reset the phone back to an as new state and you can set the lock screen to whatever security measure you want.