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23-01-2017 10:23 PM
Hi,
I have an S6 with verrsion 6.0.1.
My issue is that I can't turn off the pattern security. I normally just use the pin, but I decided to use the pattern instead. Unfortunatly I kept getting the pattern wrong, that wasn't a major issue as I used the master pin instead to get into the phone.
The issue is that I can't turn the pattern off and go back to the pin.
When I go into Settings- Lock screen and security- Screen lock type. It wants me to put the pattern in first! I have tried putting in the pattern over 20 times and it just wants me to carry on trying
What can I do to go back to just using the pin, when I have the pin.
Any help greatly recieved......
Cheers,
Craig
24-01-2017 06:49 AM
Hi @Therom
Does anything in these links help ?
http://m.androidcentral.com/what-do-if-you-forgot-your-samsung-galaxy-s6-lock-screen-password
https://recomhub.com/blog/forgot-my-pattern-lock-samsung-galaxy-s6-solution/
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
24-01-2017 11:43 AM
hi
THanks for the advise but it didn't fix my issue.
I'm lost as how I can't just select something different to "pattern" when I have the master pin?
Looks like it will have to a factory reset 😞
24-01-2017 11:55 AM
I was hoping that helped.
Have you considered trying a Google search for more information.
If you do try a Factory reset then do remember to create a back up of your information.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
24-01-2017 11:56 AM
You could try engaging with Samsung UK support online ?
If you have one local a Samsung Service Centre too.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
24-01-2017 08:06 AM