Can't send texts

[Marietta15]

Hi, I have a BlackBerry Curve 9320 and I've been having problems sending texts lately. On 6th January I got a message saying "Network out of order" but two days later it was working fine and I was able to text again. But then last Tuesday (13th Jan) I got the message "Unidentified subscriber" and I can't text again. I tried deleting one of my contacts and re-entering it in my address book but now I get "Short message transfer rejected" for that contact (but not the others).  I can receive texts ok. Does anyone know what the problem is?

Thank you.

[Marietta15]

Does anyone know what's wrong? I looked at posts from people who've had similar problems and tried a couple of things but they didn't work.

[Retired-Simon]

Hi @Marietta15

You say you’ve removed the contact from your address book and re-added it.

Can you try deleting the contact and then manually typing the number in to send a text? This has worked in the past.

You should then be able to re-add it after this.

Thanks,

Simon

[Marietta15]

Hi Simon, thanks for your reply. I think I tried that and it didn't work but I'll just go and try it again and see what happens.

[Marietta15]

It still doesn't send manually either but I'm back to the message "Unidentified subscriber" instead of "Short message transfer rejected". I re-added the contact and still get the "subscriber" message.

Do you have any idea what's causing it?

[Marietta15]

I topped up and the texts seem to be working ok now. I don't think the problem was to do with credit in the first place because it's never affected it in the past and also I had free texts when I started getting the "Network out of order" message but it seems to have helped now. Just thought I would post an update.

[Retired-Laura]

Hi @Marietta15

Thanks for the update.

If you need anything else, let us know.

Cheers,

Laura