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Solution

Can't turn my fingerprint scan off galaxy s5

huffystu
2: Seeker
2: Seeker

‎03-03-2015 10:53 PM

I turn my fingerprint scanner on and now can't turn it off. I usually have it on swipe but it says it has been disabled by administrator. Please help.
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2 REPLIES 2

huffystu
2: Seeker
2: Seeker

‎04-03-2015 04:44 PM

Does anyone know how to fix this?
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Retired-Laura
Moderator (Retired)
Moderator (Retired)
In response to huffystu

‎05-03-2015 09:51 AM

Hi @huffystu

 

Welcome to the eForum.

 

To turn this off follow the below steps:

 

  1. Settings
  2. Lock screen
  3. Swipe lock (finger print)

 

Change this to the option you want.

 

If you select swipe, this’ll ask you to set up the pin number on the phone and allow this to be set.

 

Thanks,

 

Laura

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