Sim registration

[Ruairi13]

Upgraded my pay monthly contract to a htc one mini 2. When I try and register against vodafone uk on available networks it tells me my SIM card does not allow connection to this network! Although I am still able to use old sim in my iPhone 4s or else would have no phone at all. Ruairi

[davidjwalker]

note vodafone staff will get back to you within 24 -48 hours on forums Ruairi13

or go in the store and find out depends if the new phone can take up to 24 hours to pay monthly contract to connect to the network

[Retired-Laura]

Hi @Ruairi13

This is odd.

So we can look into this, get in touch with our Live help team.

Thanks,

Laura

[Ruairi13]

Got it sorted thanks. Got someone on the phone who turned off the old SIM and turned on the new one!

[hrym]

Ah.  Yes, you need to activate a new SIM before you can use it.