Welcome to Vodafone Community
Does it mean that the penalty was not registered after the purchase?
You can't register at the moment because you are not a Vodafone customer. Switching to Vodafone is easy. Find out how to switch. This has been logged as error (SRV-REG-02)
Looking at your screenshot you are a Vodafone Ireland customer. The forum here is Vodafone UK help and support.
You will need to speak to Vodafone Ireland customer support, you should be able to contact the Team through Twitter or Facebook social channels for Vodafone Ireland.
This is certainly going to need Account Access to get this resolved for you.
Please do contact the Vodafone Customer Services Team via Live Chat or phone call or one of the Social Media Platforms and they'll access your account to help you.
I wish you all the best with this.
Current Phone >
Samsung Z Fold³ 5G.
Previous Phone >
Samsung Note 20 Ultra 5G - SM9860.