Cancelling mobile broadband

[FiloPC]

Hi, how can I cancel a mobile broadband contract? I've been to a Vodafone store but they said they couldn't do it and asked me to call customer services. I have tried calling customer services several times but have been on hold for ages each time, so have hung up before speaking to anyone. I have sent emails to Vodafone but received no reply.

I find Vodafone's customer service incredibly poor - I am continuing to pay for a service i seem unable to cancel! Please let me know how to cancel this ASAP by email or by this forum, or please have someone call me - i am not willing to waste hours trying to get through on the phone any more.

[drj]

Check out other topics - eg:

http://forum.vodafone.co.uk/t5/Mobile-broadband/Help-Cancelling-Vodafone-Broadband-Dongle/td-p/10003...

http://forum.vodafone.co.uk/t5/Mobile-broadband/Cancel-mobile-broadband/td-p/1407634

[Retired-Rodney]

Hi @FiloPC 

It's sad to see you leave.

Please see here for how to cancel your existing Vodafone contract. 

Thanks,

Rodney 

[FiloPC]

Thanks Rodney...but that link just takes me to the phone numbers which i've already mentioned i've spent too long on.

DRJ's links suggest a more useful route, thanks DRJ.

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@Rodney wrote:

Hi @FiloPC 

It's sad to see you leave.

Please see here for how to cancel your existing Vodafone contract. 

Thanks,

Rodney 

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