Customer feedback

[Dbir1602]

I hope this gets back to the employee concerned, I recently had an online chat with Suzanne who I know works from Northern Ireland.Sadly the survey she mentioned at the end didn’t come through,but I wanted to say it was a pleasure chatting to her about my broadband and mobile phone contracts

i would have given her 10 out of 10 in all aspects of the call

David Birbeck

[Evie]

Hi @Dbir1602 - This is lovely to hear! I'm sure Suzanne would really appreciate your kind comments, so if you would like to feed this back internally drop us a message on social media. Make sure to include a link back to this forum post and your mobile/account number, we'll pass your comments onto Suzanne and their manager. 

[Dbir1602]

Sadly I don’t do Twitter or Facebook

Yes there are some of us around..lol

David

[Evie]

No worries @Dbir1602 - It is just as easy to deactivate a Twitter account as it is to create one, you can even create an anonymous one. Alternatively, get in touch with us on 191 (from your Vodafone number), 0333 304 0191 (from an alternative number) or livechat.