Cannot connect via rural broadband

[jasonc]

Hi,

I have been trying over a period of months to get the SureSignal box my company has provided me to work .. I am connected to a rural broadband network, but am able to make IPSEC, SSL VPN connections as part of my work and have no issues with latency or bandwidth throughout typical activity. The network does make use of WiMax between my house and the physical internet connection, but I don't really see how this would prevent a SureSignal box from connecting to Vodafone's servers given my experiences above.

My external IP is: 128.65.103.206 (please check if this is on your whitelist)

SS Sn: 40120914797 (v2 device)

Ping: 73ms

Download: 2.04Mbps

Upload: 1.89 Mbps (yes, it's symmetric almost)

I have assigned a static internal IP address, with port forwarding for all relevant (BT Hub, any router and VM Hub) ports just to try and get further into this .. currently I am stuck with little or no technical feedback from the box to know where it is stuck ..

Currently the box is sat with the red power light on.

Can you confirm if my IP is in the whitelist and whether the SS box has been able to connect to the servers?

Thanks,

Jason

[DavidLancaster · Accepted solution]

Hi Jenny,

Well I am pleased to report that I have got the SureSignal 3 to work with my rural broadband (wireless from airband) at the same time as both Vonage VOIP and Checkpoint VPN.

Quite how I got there I don't know as it took several attempts and I am not about to touch it now it's working to recreate the initial problem.

I post this here so that others will know that airband + Vonage VOIP + Checkpoint VPN (2 separate devices) + SureSignal 3 all via Netear WNR100 IS POSSIBLE !!

Let's hope it continues .... DL