I had an engineer install a second phone line on 01/02/17, and yesterday the internet on router became green so i assume they turned on fibre. But the problem is im unable to connect to the internet even thought it is a steady green light on both wifi and internet.
I have looked into the router settings and it clearly shows it has the connectivity etc. Changing the passwords didnt do anything to help me get onto the internet either.
I have tried changing the signal away from 5ghz but to no avail.
Any light on this situation would be appreciated
P.s. I assume im in the right discussion for this issue?
