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Solution

Cold Calls

IanRD
2: Seeker
2: Seeker

‎24-10-2016 03:43 PM

Why am I receiving so many Cold Calls from Vodafone?  Is there anywhere one can opt-out of recieving unrequested calls?

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2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

‎24-10-2016 03:45 PM

Hi,

 

You can speak with customer service and ask about your account preferences and if your phone has call and text blocking facilities and the cold call number shows add that to it. 

 

Also. TPS registering with may help. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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hrym
17: Community Champion
17: Community Champion
In response to BandOfBrothers

‎24-10-2016 04:10 PM - edited ‎25-10-2016 10:39 AM

Just answer one of the calls, explain that you don't want them and ask for them to be stopped.  It's worked for me in the past and I haven't heard anything since.   Be careful about stopping texts as there will be ones you do want to receive (confirmation of account changes if you make any, over inclusive allowances etc) and not all the systems are separate.  I just ignore anything that's not relevant to me at the time.