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Configuration Messages

Terri_R
1: Seeker

Everytime my phone updates it network settings i get a configuration message from Vodafone telling me i need to install it to be able to receive picture messages etc.  I have never installed one yet and have no problems.  Is it necessary to install them and, if so, where do you find them on your phone if you don't act on the initial notifcation. I have an S8.  Thanks

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hrym
17: Community Champion
17: Community Champion

That shouldn't be happening.   If you can use mobile data, the settings are already there and working and you can ignore the messages, though they're annoying.   It's happened to me a couple of times but, if this is regular, it needs to be fixed.  In the first instance, try a new SIM - Customer Service can send you one or you can pick one up in a Vodafone shop and they can activate it for you.   If that doesn't fix the problem, post back here and the forum team will be able to have a look at your account to see if it's anything their end.