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Connection going down - how many times a day is acceptable?

Soofla
10: Established
10: Established

So, what is an acceptable amount of times for a broadband connection to go down?

Right now, I'm on at least once a day (average). In fact going back from today:

 

27-11 11:50

26-11 21:50

26-11 20:20

26-11 16:20

23-11 20:56

22-11 11:56

21-11 23:05

21-11 20:49

 

Personally I find once a day unacceptable, just wondered what Vodafone's stance on all this was. As nobody (yet) is willing to give me the details required for me to use known good modem/router, I just wondered if Vodafone found this amount of disconnections acceptable?

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ChazzD
Moderator (Retired)
Moderator (Retired)

@Soofla

 

Please speak with our Broadband team on Live Chat or by calling 08080 044848 who'll be happy to help with the issues you're facing.