Connection speed for broadband

[rogerjowett]

dear vodaphone,

please can you let me know the internet connection speed iwill get at BT49 9HX

i need to know the upload speed and the ACTUAL download speed not the advertised figures please

thank you

[Moderator note: I have edited your post. Please see our Community Guidelines] 

[rogerjowett]

None of our Vodafone Broadband bundles are available at your address right now. You may still be able to get 3G or 4G coverage online by using Mobile Wi-Fi or a data dongle. i am now getting this message this is rather worrying can i or cant i get broadband at my address

[Retired-LouiseE]

Hello @rogerjowett

Your eforum log in and your website / Vodafone online log in are completely separate. 

If you are having problems logging into the website please follow the "Forgot my password / username" prompts on the login page. 

With regards to broadband not being available in your area, the best way forward is to call our team directly 08080 034 515.

Louise

[rogerjowett]

i just wrang the technical help people the computer is up and running right now so touch wood it lasts but my login name and password i have no idea about as it keeps wanting to send me an sms text message for verification but i dont have a mobile fone yet

[Retired-LouiseE]

Hello @rogerjowett

With regards to your login username and password - have you registered the account?

Please follow all the troubleshooting steps here.

Louise

[rogerjowett]

Vodafone Broadband is currently unavailable at bt49 9hx according to your website i cant get broadband so there isnt much point in signing up then is there?

[rogerjowett]

why wasnt i told this when i was trying to sign up for the service?

i need to change my user name and password

i would rather use the one i already use to login to the forum...

how do i get a refund if broadband is not available?

[PedroC1999]

You're on an LLU 21CN exchange so that is really very bizarre. I've checked an address on the postocde and their checker is coming up with a speed and saying I can order.