Data Usage Problems

[stuharris63]

I topped up my dongle on 16/09/12 with £15 as normal and then used the internet.

When I came to use it on 17/09/12 (am), it told me I needed to top up again. I checked my balance and it told me I had 2GB of data. I tried again, but it still came up with the Vodafone top up page.

I phoned customer services and they took a look at my account and they corrected the problem and when I checked the balance, it said I had 2GB and it let me use the net.

However tonight, I have listened to my internet radio station and used 175mb of data, but when I checked my balance it still says I have 2Gb of data left.

Could someone please and make sure everything is OK? My dongle number is (removed for customer security)!

Thank you in advance!

[stuharris63]

Working fine now thank you!!!!

[Retired-AndyD]

Hi stuharris63,

Thanks for the update, it's great to hear everything is now working as it should.

If you do have any further questions, you know where we are.

Thanks

Andy

Moderator