Data renewal

[Marnimcphillips]

My data should have renewed today for the month but it says it hasn't on the my vodaphone app. Please can you help me find out why?

[63johnw]

Hi, your quickest way to get help with this would be live chat or 191.

If clearing the app and setting up again doesn't work try the suggestion above.

[BandOfBrothers]

Is it reporting the same on your online myvodafone @Marnimcphillips

[AnnS]

Hi @Marnimcphillips

Try the numbers on the link below to get your balance.  The information for pay monthly and PAYG is on the link.

How can I check my balance?

It may be that the Application just has not caught up and the information will update at midnight tonight.