Data

[rachelenixon7]

As soon as my data connection get picks up H or H+ or 4G my snapchat or YouTube won't work. All other apps work. This is nothing to do with the apps and they are not restricted. I have also changed my phone and I still have the same problem.

Can someone help me please

[BandOfBrothers]

Hi,

Are you using the most up to date version of the apps. 

Have you tried deleting the apps and re downloading them. This should then allow the most updated version to download,and help clear cached data. I'm not sure if that woukd delete any snapchat conversations. 

[hrym]

Do any of those apps have a setting that restricts them to wifi only?  Apps which have the potential to use larger amounts of data often do.

[rachelenixon7]

Not that I can find..... There's an odd time all my apps work fine but other times they won't

[Retired-Wayne]

@rachelenixon7

Do you know anybody else on Vodafone having this issue?

I can’t see any options to completely limit data on the mobile network on the Youtube app.

I’m not a Snapchat user myself so I can’t check that app.

Have you noticed if this happens in any one particular area?