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28-11-2012 08:31 AM
I have got rid of my old suresignal, and purchased a new one.
beofre I got rid of my old suresignal I did not de-register it, and I dont have the serial number for it.
I have posted on this forum before so I hope that the serial number is logged by the tech team.
If you could please let me know once this is done, as I have purchased a new one, and I want to register it (but I might set up a new account for it)
29-11-2012 11:01 AM
Who do I contact then??
For some reason I can't find my sure signal on the Vodafone - my vodafone - site, which is why I can't do it myself.
If somebody could point me in the right direction I will do it.
Thanks
30-11-2012 01:00 PM
Hi mardeman,
Thanks for your post. Even though you’ve changed your Sure Signal, we’ll be able to find details of the old one and will need to access your account to do so. To get the ball rolling, I’ve just sent you a PM.
You can find your PM inbox here. If you can’t access this link, please ensure that the box next to “Turn on private messages” is ticked on this page, and let us know if you need any further assistance.
Follow the details in the PM and we’ll be in touch as soon as we can.
Thanks
Andrew