Ask
Reply
Solution
22-10-2015 06:54 PM
Hi I recently left vodafone as I didn't get very good coverage in my area. I now have a sure signal that I don't need but cant deregister as my vodafone account is now closed. Can someone help me deregister it, thanks.
22-10-2015 07:11 PM
Hi
You would need to speak to Customer services to ask them to de register it for you.
Live Chat should be able to help.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
22-10-2015 07:16 PM
It's always busy no one is ever available
22-10-2015 07:30 PM
Try using another browser and or clear your cookies and caches.
You could also try 191.
They are the only options with Account access.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
26-10-2015 02:09 PM - edited 26-10-2015 02:09 PM
@ukdutypaid
As your account is closed, you'll need to contact our Live Chat team to deregister the Sure Signal. I've just check and the team are available to help.
Thanks