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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73737 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203322 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal change of address texts

I keep getting texts saying that I have changed location.I've been to my sure signal manager and re-inserted my address thinking it was because I changed broadband supplier, but I got the  the message again.I've tried ignoring that text but then I go...

Torysmum by 3: Seeker
  • 10607 Views
  • 7 replies
  • 0 thanks

LE17 signal issues for two weeks

Not a happy camper! We have very poor signal in the village I live in so for years I have relied on a Sure Signal box to get a signal. Two weeks ago we lost all signal and since then I have been trying to sort it out but have got to the stage where I...

Bt Infinity Sure box no signal

I had bt infinity installed yesterday,now my sure box does not work,vodaphone say talk to Bt re ports,but talked to Bt and they do not want to know,they say it is vodaphones problem.any ideas

Sure Signal Problem

:smileysad:Hi, I have a Sure Signal V1, and all three lights are on and my husband has full signal on his iPhone, but my iPhone is not hooking into the Sure Signal? Serial Number *21196753202 Please help  

Sure Signal Registration

I have been trying to register my sure signal for two weeks now but to no avail. I have tried Safari and Firefox on a Mac, Chrome on Android and Safari on iOS and they all get the same error message when I try to register: Sorry – there seems to be a...

Resolved! Vodafone Sure Signal V1 - Not picking up phone

All lights are working apart from the 3rd line indicating a phone is being picked up. I have done all the resets suggested and had the box resynched by Vodafone support to no avail. Reading other similar issues I may need new software sent. My id num...

macdonai by 2: Seeker
  • 11908 Views
  • 8 replies
  • 0 thanks

Vodafone smart 3 lock/on button broke

On my Vodafone same 3 the lock/on& off button has stopped working is there any shortcuts or other way to turn the phone on or does it need a repair? Thanks

Sure Signal on to Wifi extender

Can a Sure signal booster be pluged into a wireless extender?Having a router at the front of the house but needing the booster at the rear of the house to extend the range into an outside workshop. Can the booster be plugged into the port on a wirele...

Rob001 by 2: Seeker
  • 15323 Views
  • 5 replies
  • 0 thanks

Resolved! VSS v2 Flashing Power Light

I have had my VSSv2 working for over TWO years, suddenly it has stopped working. All I get the the flashing power light. I have NOT changed my router, modem or ISP. I am with BT on infinity and using the BT 2-wire router I have followed instructions ...

Sure Signal V3 - No lights

Hi,My sure signal v3 has stopped working.I've had it unplugged from the wall for about 1 month, when it was last working fine.I've now gone back to plug it back in again, and it has goes an ethernet cable plugged into it and that into my broadband hu...

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