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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74088 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

unable to get suresignal to boot

I have tried all sorts of reset cycles but I still cannot get these 2 v1 units to boot & connect. (holding reset button down & power cycling etc - I managed to get "SPARE 2" working doing this so I know it can work but these 2 are not playing ball) I...

SureSignal post-code confusion

My SureSignal has been working perfectly, other than the fact that I regularly have to reboot it (unplug power, hold reset, put power back in until lights flash in sequence, wait a few minutes, plug ethernet back in ..). However, this routine now doe...

Resolved! I want to de-registered my Sure Signal

I had an online vodafone account last year and registered my sure signal i have since given up my vodafone number consequently i cant acsess the account to ad my new vodafone number, can you please help? my sure signal serial number is 21229767088 Th...

Sure Signal V1 Unresponsive

My Sure Signal V1 has been on the shelf for a while (brief interlude with another provider) and I have re-registered it today. S/N 21197101443 When I plugged it in this morning, the various lights (1,2,and 4) all came on obediently but then they all ...

Jomider by 4: Newbie
  • 10234 Views
  • 6 replies
  • 0 thanks

V2 Update push please

Hi, I have also spoken to VF CS on the phone about my non working Sure Signal (was working fine up to recently). It now appears to 'crash' every day. It seems I also need the update you have been pushing to other customers - please can you arrange th...

Re-Register Sure Signal

Is there any way to register new numbers onto a sure signal without having access to original email account. Email was corrupted and closed without saving details of the sure signal.

renoir9 by 2: Seeker
  • 10383 Views
  • 8 replies
  • 0 thanks

Deregister a Sure Signal

Hello, I'm trying to deregister my Sure Signal as I am no longer a Vodafone customer as can no longer access my account online to do this. Can anyone help? Thanks

mattdev by 2: Seeker
  • 10268 Views
  • 1 replies
  • 0 thanks

Where to find a SS version 2?

Hi, After much mucking about, I've realised that all the mobile companies have appalling coverage at my house, so since my husband is a Vodafone customer, we're planning to get a SureSignal box and switch my SIM to Vodafone as well. However - looking...

Invalid password

My new blackberry phone which was receiving e-mails just fine is now asking me to validate my password but rejects the correct password as invalid all the time. I amstuck in this loop even though I know the password is correct. I have now deleted the...

DianeM by 1: Seeker
  • 11372 Views
  • 1 replies
  • 0 thanks
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